Product Care

Product Care

Crystal & Glass in General

  • Crystal and Glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried with a lint free cloth.
  • When washing and drying stemware do not twist the bowl in opposite direction to stem as this can cause damage.
  • Dishwasher heat, friction and detergent can dull or scratch the surface.
  • Extreme temperatures can crack or break your crystal/glass. Avoid pouring hot liquids into cold crystal/glass, or very cold liquids into warm crystal /glass.
  • Do not use product in a microwave or conventional oven.
  • The finely made rims are the most fragile part of your product. Do not turn upside down while drying or storing.

Lead Free Crystal Decanters & Carafes

  • Wash inside of decanter /carafe with warm soapy water and rinse prior to 1st use.
  • Avoid storing food or beverages in glass containers for extended periods of time.
  • Change liquid contents of all glass containers frequently. This will help preserve the products finish, avoid film build-up and the chemical erosion of the interior surface.

Color (including Gold and Silver Decorated) Coated Crystal & Glass

  • Do not allow color coated surface to come into contact with bleach materials or solvents, as they can damage the painted surface.
  • Do not allow color coated surface to come into contact with sharp or rough implements that may scratch or damage the paint or surface finish eg rings, knives, etc.
  • Do not place in a dishwasher.
  • Color coated crystal / glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried carefully with a clean, soft, lint free cloth.

Candle Holders

  • Do not allow the candle to burn within one inch (25.4mm) of the holder, otherwise this may result in damage to the candleholder.
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